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Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving reasons.
You have the right to cancel this contract within fourteen days without giving reasons.
The withdrawal period shall be fourteen days from the day on which you or a third party designated by you, other than the carrier, have taken possession of the goods or have.
In order to exercise your right of withdrawal, you must contact us
Güttler Versandhandel
Bettina Güttler
An Boerns Soll 80
21244 Buchholz, Germany
E-Mail:
If you cancel this contract, we will provide you with all payments we have received from you, including delivery costs ( except for any additional costs arising therefrom, that you have chosen a different type of delivery than the cheapest standard delivery offered by us ), to be repaid immediately and at the latest within fourteen days of the day, on which we received notification of your revocation of this contract. For this repayment we will use the same payment method that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day deadline has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of them that is not necessary to check the nature, properties and functionality of the goods.
The right of withdrawal in distance selling does not apply to:
Delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.
Delivery of sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed after delivery.
Delivery of goods if they have been unidentifiable mixed with other goods after delivery due to their nature.
Lieferung von Ton- oder Viedeoaufnahmen oder Computersoftware in einer versiegelten Packung, wenn die Versiegelung nach der Lieferung entfert wurde.
Delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded
If you are an entrepreneur within the meaning of Section 14 of the Civil Code (BGB) and are acting in the exercise of your commercial or independent activity when concluding the contract, the right of withdrawal does not exist.
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose place of residence and delivery address is outside the European Union at the time the contract is concluded.
In order to exercise your right of withdrawal, you must contact us
Güttler Versandhandel
Bettina Güttler
An Boerns Soll 80
21244 Buchholz, Germany
E-Mail:
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can do so by using the contact details provided on our website. Muster-Widerrufsformular However, this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of your exercise of the right of cancellation before the cancellation period has expired.
Cancellation consequencesIf you cancel this contract, we will provide you with all payments we have received from you, including delivery costs ( except for any additional costs arising therefrom, that you have chosen a different type of delivery than the cheapest standard delivery offered by us ), to be repaid immediately and at the latest within fourteen days of the day, on which we received notification of your revocation of this contract. For this repayment we will use the same payment method that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day deadline has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of them that is not necessary to check the nature, properties and functionality of the goods.
The right of withdrawal in distance selling does not apply to:
Delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.
Delivery of sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed after delivery.
Delivery of goods if they have been unidentifiable mixed with other goods after delivery due to their nature.
Lieferung von Ton- oder Viedeoaufnahmen oder Computersoftware in einer versiegelten Packung, wenn die Versiegelung nach der Lieferung entfert wurde.
Delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded
If you are an entrepreneur within the meaning of Section 14 of the Civil Code (BGB) and are acting in the exercise of your commercial or independent activity when concluding the contract, the right of withdrawal does not exist.
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose place of residence and delivery address is outside the European Union at the time the contract is concluded.
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All prices incl. VAT. plus shipping and handling. The crossed out prices correspond to the previous price at Softgeschirr Hundegeschirre Shop.
Softgeschirr Hundegeschirre Shop © 2026 | Template © 2009-2026 by modified eCommerce Shopsoftware
Softgeschirr Hundegeschirre Shop © 2026 | Template © 2009-2026 by modified eCommerce Shopsoftware